Terms of Use

Note: by completing and submitting the online pre-registration form, you are signifying that you have read and understand the following pre-registration rules and regulations:

Before Registering, Please Note:

* Register early, class size is limited.
* Payment must be made at time of registration. Our instructors cannot accept any payment. Pre-registration can be done by calling 704-378-4638, registering online, in-person or by mail.
* Visa, MasterCard, or American Express cards are accepted.
* Wear comfortable clothing; some classes involve kneeling and lying on the floor.
* Bring a lunch or plan to purchase your lunch off-site for full day classes.
* Request special needs accommodations at least two weeks prior to start of class by calling (704) 347-8214.
* Please make child care arrangements in advance; we do not allow participants to bring children to class.
* Consult your physician if you have any concerns about your ability to participate in courses that require strenuous activity such as CPR, First Aid, Lifeguard Training and Water Safety Instruction.

REFUND POLICY: Due to the restriction of class size and cost associated with insufficient course enrollment, NO REFUNDS will be issued.

TRANSFER POLICY: You will be assessed a $10 Transfer Fee for all course transfer requests. Please notify a Customer Service Representative at least 5 full working days prior to the course start date so that we may fill your space and place you in an alternate course. We will make every effort to accommodate your transfer request; however a transfer may not be possible if made without sufficient advance notice.

WITHDRAWAL/REPLACEMENT FEE: Please remember, all course fees are NON-REFUNDABLE. You will be assessed a $10 Withdrawal/Replacement Fee for any withdrawal request made less than 5 working days from the course start date (in addition to not receiving a refund of course fees). You may withdraw from a course and NOT be assessed a Withdrawal/Replacement Fee so long as you do so at least 5 working days prior to the course start date.

CANCELLATION POLICY: The Chapter reserves the right to cancel a class due to lack of adequate enrollment, Instructor emergencies, or in times of community emergencies.  We will re-schedule you as quickly as possible into the next available class or give you a full refund of course fees.

LATE ARRIVALS: Class begins on time. Late arrivals cannot be admitted into class, and the course fee will not be refunded.

HEALTH REQUIREMENTS: All participants should be in reasonably good health and able to actively participate. CPR requires strenuous effort; please consult your physician if you have any health problems. You may not be able to participate if you have any infectious disease, cuts, sores or respiratory infection.